Haiti Horror ushers in a New Era of Cyber-Aid Editor: Ande Gregson Posted: Tuesday, January 19, 2010 Discussion: 1 Comment

images courtesy United Nations Development Programme
Paul Farrell is a freelance journalist and blogger who writes about conflict. His blog covers topics like abuses of police power and human rights issues from across the globe.
Who better than a social justice-oriented thinker with a passion for social media to introduce and explain Ushahidi – a crowd-sourced online disaster relief agency?
It is extraordinarily difficult to fathom quite what is going on in Haiti right now. No amount of graphic video and images could ever really get the horrific reality through our computer screens and into our consciousness.
With the possible exception of Rush Limbaugh – a US talk show host who cynically announced President Barack Obama would use the disaster to curry favour with ‘both dark and light-skinned Americans’ – the international community has shown great and genuine concern. Millions of dollars are pouring into Haiti while search and rescue teams sent from around the world clamber over the ruins of the island nation’s towns and villages, to provide assistance to as many survivors as possible.
But the real problem is how to effectively distribute help in devastation zones like Haiti’s capital, Port-au-Prince. Competition between aid agencies and governments, combined with acute logistical problems can significantly delay the delivery of aid to the areas and the individuals most in need.
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Riyaad Minty: Sydney’s Speaker Pash (International Social Media Case Studies) Editor: Ande Gregson Posted: Friday, November 6, 2009 Discussion: 5 Comments
The overwhelming vote for Speaker of the Sydney Gig went to Al Jazeera’s Riyaad Minty. Below, Paul Farrell, guest blogger for day two, explains why he had the audience in thrall.
Riyaad Minty, Head of Social Media at Al Jazeera was the next keynote speaker, and delivered a case study about reporting on the recent Israeli offensive in Gaza. His insights into the professional practice of journalism and how social media was used is a fascinating insight into the way social media can be used effectively in conflict reporting.
His discussion did not just focus on Twitter, but other online tools like Ushudhi as well, which was used to create maps about the conflict areas in real time. Al Jazeera created ‘Your Media’ when the offensive began, which allowed for people to contribute their own stories directly to the site, and according to Riyaad worked effectively for a few days until the Israeli military clamped down on communications.
The war was also micro reported via the Twitter account @AJGaza. Al Jazeera also permits creative commons for all their raw footage, to allow democratic access to their footage. Looking at all of these new ways of engaging with new media meant that this talk was as much a case study of Al Jazeera itself as it was of reporting in Gaza.
Listening to Riyaad, it’s not hard to see why Al Jazeera is one of the most credible and engaging news organizations on the planet. As Riyaad says, “its about trust, and openness within your organization”. With people like Riyaad leading the way in engaging with social media, it shows how the old professional practice of journalism can be combined with these technologies, to provide us with a comprehensive vision of events going on around the world.
But Riyaad also gave a warning about social media and that “ at the end of the day it’s a technology, and it’s a tool”. This was a welcome caution about the supposedly revolutionary nature of these online tools. Its not the tools that define what journalism is, it’s the ever-present desire to expose the truth and hold the powerful to account.
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